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Terms and Conditions

 
Effective Date: 01-05-2025

Welcome to Interwebsdeveloment! These Terms and Conditions govern your use of our services and outline the agreement between you (the “Client”) and us (the “Agency”). By engaging our services, you agree to comply with these Terms.

1. Definitions

1.1. Services: Web design, development, and related services provided by the Agency.
1.2. Deliverables: The final product(s) resulting from the Services, such as websites, applications, or digital assets.
1.3. Agreement: The contract formed between the Agency and the Client, including these Terms and any accompanying documents.

2. Scope of Services

2.1. The Agency will provide the Services as agreed upon in the project proposal or contract.
2.2. Any changes to the scope of work must be agreed upon in writing and may incur additional fees.

3. Fees and Payment

3.1. Pricing: The fees for Services will be outlined in the project proposal or invoice.
3.2. Payment Terms:

A [percentage, e.g., 50%] deposit is required before work begins.
The remaining balance is due upon project completion or as per the agreed payment schedule.
3.3. Late Payments: Payments not received within one week of the due date may incur a late fee of double the original price agreed on.
4. Client Responsibilities

4.1. Provide all necessary content, materials, and approvals promptly to avoid delays.
4.2. Ensure that all provided content complies with copyright laws and does not infringe on third-party rights.
4.3. Respond to the Agency’s queries and feedback requests within a reasonable time.

5. Intellectual Property

5.1. Ownership:

The Client retains ownership of all content they provide to the Agency.
The Agency retains ownership of any pre-existing tools, frameworks, or intellectual property used in the project that were not specifically developed for the Client.

5.2. Ownership of Deliverables:

Upon receipt of full payment, the Client will gain ownership rights to the Deliverables, except for any third-party components, software, or pre-existing intellectual property used or integrated into the project.
6. Revisions and Approvals

6.1. The project includes 2 rounds of revisions. Additional revisions will incur extra fees.
6.2. The Client must approve each project phase in writing before the next phase begins.

7. Warranty and Support

7.1. Limited Warranty:

The Agency warrants that the Deliverables, including the WordPress website, will function as described at the time of delivery and for a period of 30 days thereafter (the “Warranty Period”), provided no modifications, updates, or changes are made to the website, its plugins, or WordPress during this period.

7.2. Warranty Limitations:

The warranty does not cover issues arising from:
Plugin updates, WordPress core updates, or third-party software changes.
Modifications or alterations made to the website by the Client or third parties.
Server or hosting environment changes or issues unrelated to the Deliverables.

7.3. Support and Maintenance:

Post-Warranty Period support, including updates to plugins, WordPress core, or troubleshooting issues arising from updates, will be billed at the Agency’s standard hourly rate.
The Agency recommends maintaining a regular backup schedule and monitoring plugin and WordPress updates to mitigate risks.

7.4. Optional Maintenance Plan:

The Agency offers an optional maintenance plan for ongoing updates, monitoring, and support at a fixed monthly or annual rate. Details of this plan are available upon request.
8. Cancellation and Termination

8.1. Either party may terminate the Agreement by providing a written notice.
8.2. The Client is responsible for payment of all work completed up to the termination date.
8.3. The Agency reserves the right to terminate the Agreement for non-payment or breach of these Terms.

9. Limitation of Liability

9.1. The Agency is not liable for:

Losses caused by third-party tools or hosting providers.
Indirect, incidental, or consequential damages.
9.2. The Agency’s liability is limited to the total fees paid by the Client.
10. Confidentiality

10.1. Both parties agree to keep confidential any proprietary or sensitive information shared during the project.

11. Third-Party Services

11.1. The Agency may recommend or integrate third-party tools or services.
11.2. The Client is responsible for any costs or agreements associated with third-party services.

12. Governing Law and Dispute Resolution

12.1. These Terms are governed by the laws of the State of Wisconsin, Dane County, without regard to its conflict of law principles.

12.2. Disputes will first be resolved through good-faith negotiations between the parties. If a dispute cannot be resolved through negotiation within [30] days, the dispute may be referred to [arbitration/mediation] in accordance with the rules of [specify arbitration/mediation body, e.g., the American Arbitration Association (AAA)].

12.3. The location for any arbitration or mediation will be Madison, Wisconsin, and the language of the proceedings will be English.

13. Amendments

13.1. The Agency reserves the right to update these Terms at any time. Changes will be communicated to the Client in writing.

14. Contact Information

We are committed to ensuring digital accessibility for people of all abilities. We continually work to improve the user experience for everyone and apply the relevant accessibility standards to achieve this.

Accessibility Standards

We strive to conform with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA and to comply with the Americans with Disabilities Act (ADA) requirements as articulated in the Department of Justice’s 2024 Web Accessibility Rule.

Ongoing Accessibility Efforts

Our website accessibility efforts include:

  • Regular accessibility audits and testing of our website
  • Staff training on digital accessibility best practices
  • Integration of accessibility considerations into our design and development processes
  • Continuous monitoring and improvement of our website’s accessibility features

Assistance and Feedback

We welcome your feedback on the accessibility of our website. If you experience any accessibility barriers or have difficulty accessing any part of our website, please let us know:

  • Contact Form: Please use our Contact Form to report any accessibility issues or request assistance
  • We will respond to your request promptly and work to address any concerns

Accommodation Requests

We are committed to providing effective communication and reasonable accommodations. If you need assistance with a particular page or document on our website, please contact us through our contact form with the following information:

  • Your name and contact information
  • The specific web page address (URL) or document you had trouble accessing
  • The nature of the accessibility issue you encountered
  • Any particular format that would be accessible for you

Disclaimer

While we strive for WCAG 2.1 Level AA compliance and ADA conformance, some content on our website may not be fully accessible. We are actively working to identify and remedy these issues. If you encounter any barriers, please report them through our contact form so we can address them promptly.

For questions about these Terms or our Services, please contact us by filling out the form.

By engaging our services, you acknowledge that you have read, understood, and agree to these Terms and Conditions.